In order to give you more control, all of our orders are now ex-works which means you take ownership of your own transport arrangements.
Rather than risk an unreliable and ineffective transport company, you will now arrange your own freight so that you can search, seek, chase and track your orders and know exactly where they are.
We want you to find the quickest, most efficient, and best way to get our products to your clients. When you have full and total control, you will always be able to track your products which means you can manage your time more effectively.
To make the process even easier, we’ll inform you when the time is nearing for you to arrange your transport in order for you to get everything in place.
Over the years, we have used many freight forwarding companies and unfortunately, we’ve experienced damaged goods and an unreliable service. Some of our existing dealers already have a trusted transport company they use so please continue with this arrangement if you are happy with it.
For our customers that may not have a transport arrangement in place, we recommend using Continent Transport in Holland, a specialist in stairlift transportation all over Europe who provide an excellent and reliable service every time. https://www.continent-bv.nl/nl/contact
If you have any queries about this new process, please get in touch with our team today, who will be happy to provide further information.
Bespoke Stairlifts prides itself on being adaptable in order to provide the best service for our dealers. We feel this change will help both our business and yours to offer a reliable and efficient stairlift service.