Bespoke are moving home!

In order to improve our efficiency and pass on these benefits to you, we are relocating our assembly operations from the Netherlands to the UK.

This will see an improvement in our already industry-leading delivery times, giving you your home freedom and quality stairlifts at an even quicker pace. You can also expect more product development, including our new Straight Stairlift due in Spring 2018.

The new state-of-the-art assembly and production line will be in Yorkshire which will create jobs in the area. This exciting move is in line with our strategy and objective for Bespoke Stairlifts to invest more in our UK manufacturing with the view to optimise our world-class facility.

Get in touch today to hear about how our benefits are passed on to you. 

Biggest doesn’t always mean the best

When it comes to stairlift providers, we know that being the biggest doesn’t always mean being the best. That’s because we keep our business small in order to give you BIG value.

We acknowledge that we are one of the smallest stairlift providers in the UK but we do this to keep our service customer-focused and cost-effective, putting you at the forefront of everything we do.

And with both the quietest lift and fastest production time in the industry, you can see for yourself why big most certainly doesn’t mean better!

Contact us here to find out how we pass our savings on to you.

Fast-track down under!

Bespoke Stairlifts expand far beyond the horizon

Following our success in the UK and Europe, Bespoke Stairlifts have now begun working with dealers in Australia and the USA.

One dealer has already benefitted from our fast-track service. We received the following feedback when we turned around their order in just 16 days!

Hi Peter,

We have received our 2nd order into store yesterday and will be installing the equipment today. We are impressed with the speed of delivery from time of ordering.

Air freight and clearances into the country went much better on this shipment, which allowed us to be on site in just 16 days from receiving the order from our client on 29-05-17.

Thank you to you and your team in achieving such quick turnaround and shipping.

Our client in this project is for a funded project, and the Occupational Therapists are equally impressed, thus we hope to further build on this quick delivery reputation.

Our growing list of dealers are already seeing the many benefits of working with us. Give us a call today to find out what Bespoke can do for you.

TEL: +44 (0)1484 516 777

Can your Stairlift Manufacturer offer you support of £200 off every single order?


Bespoke Stairlifts have just launched their exclusive manufacturer dealer support programme for all new dealers to help you improve customer satisfaction and separate you from the competition.

From now until 31/12/2017 when you place any new Bespoke Infinity order you’ll automatically get access to our manufacturer dealer support to assist you with our complete manufacturer’s stairlift order as well as £200 off your order! This includes CAD Draw, exclusive production service and assistance every step of the way, from purchase all the way to after-sales care.

You’ll also receive technical support whenever you need it. What’s more, you’ll be able to offer your customers the quickest order to delivery time in the industry that’s available worldwide.

Limited time only

This exclusive new dealer offer is only running for a limited time so act fast to ensure you don’t miss out on this great deal. This is not just specific to one single order, it’s available on all your orders from now until year-end.

Subject to terms and conditions. For more information contact one of our sales team today.

Lock your business in with the most refreshing support programme in the industry. Can your manufacturer do that?

Outdoor stairlift installation: Case study in Greece

You need freedom in your garden as well as your home which is why Bespoke Stairlifts take our skills outdoors too.

Recently Josh, a member of our technical team, travelled to Greece to support one of our partner companies with an outdoor installation. Though this isn’t required, we offer our partners assistance whenever possible, particularly with a design this obscure – an outdoor install over several flights of stairs.

These stairs were not only considerably longer than a regular installation project, they were also very complicated with unconventional bends. Our design, manufacturing and installation teams worked together to tackle the unusual nature of the design – you can see how the impressive job was installed in our pictures below.

We’d like to congratulate our team on the successful completion. If you have a complicated staircase, either indoor or outside, our team will be happy to help. Get in contact today to find out more.






Decrease your installation time without compromising on quality

Joints can be a pain when it comes to your installation time. At Bespoke, we know that our dealers appreciate efficiency without compromising on our high standards. That’s why our CAD Engineer Dave Johnstone worked closely with our bending machine supplier to develop new rail models that reduce the number of rail joints by up to 30% compared to other traditional rail designs.

As a stairlift dealer, you can benefit from the reduction in joints in a number of ways:

  • Easier rail alignment means faster installation and reduced time on site
  • The reduction in joints also means a significantly smoother ride quality
  • You can offer your customers faster production and lead times
  • Your packaging and shipment costs will also be significantly reduced

This innovative approach has also transferred to multi-flight lifts, where typical rail design has reduced from six to four joints.

Below, you’ll find an example of how we have reduced the rail section for one of our customers while keeping them to a manageable size for transport and handling. No section is heavier than 15kg and we still maintain our high standards so that you can offer your customers a trustworthy and reliable stairlift option.

We’re always looking for ways to improve our services for our dealers. Read about our industry-leading times here and if you want to find out more about becoming a partner, click here.

Our sales team are on hand to help with any queries you may have. Contact us here to find out more.

Customer example:

Curved Stairlift

Curved or straight stairlifts? How to choose the right stairlift for you

Making the decision to get your first stairlift is one that gives you back the freedom to your whole home. It takes away the worry of having to move property or rearrange the rooms in your house and it means you can keep your independence. But choosing the right stairlift for your needs can be an overwhelming task.

One of the first decisions you will be making is whether a curved or straight stairlift is for you. We’re here to help explain the options and if you’re still unsure, contact us to talk to our knowledgeable sales team directly.

Straight Stairlift

Straight staircases are very straightforward (excuse the pun). If your stairs go up in a straight line, you will need a straight stairlift. As these chairlifts run on a simple rail system, they are usually the cheapest option. No matter if your staircase is steep or narrow, at Bespoke we tailor all of our orders to suit you and your needs. And if you want your new stairlift fast, we offer a quick turnaround guarantee. Contact us to find out more about our straight stairlifts.

Curved Stairlift

If your stairs do anything else other than go up in a straight line, you will need a curved stairlift. This includes a variety of features such as bends, curves and corners. Rather than running on a straight rail, these chairlifts run on a rail tailored specifically for your staircase to ensure you get the perfect fit. We offer the durable Infinity Stairlift – a quality chairlift that is a reliable addition to your staircase. Find out more about its features here.

Second-Hand Stairlifts

For a more cost-effective solution, you can also choose a pre-owned and second-hand stairlift. We know that buying a stairlift is a big investment and it needs to be something you can rely on. Our second-hand stairlifts are completely stripped down and rigorously tested to meet our high standards and to ensure you get a stairlift you can trust. Find out more here.

If you have a stairlift that you want to sell, contact us to discuss our quotes for pre-owned stairlifts.

Your needs

You may have obstructions that need to be considered with your stairlift or you have mobility issues that need to be taken into account. At Bespoke, we treat our customers as individuals, offering tailored solutions to suit you and your staircase such as foldable seats, multi-point sensors and footrests. If you have questions about your staircase, contact us to discuss how we can offer a solution to suit you.

Our guarantee

All of our stairlifts come with a 12-month warranty and your first service is free. We also understand that many of our customers may need their stairlifts quickly which is why we offer industry-leading times from the point of sale to delivery. Contact us to discuss the best stairlift option for you.

About Bespoke Stairlifts

We have provided stairlift solutions to our customers for over 10 years. At Bespoke, our aim is to help transform our customers’ lives, giving them their freedom back in their own home. What’s more, our quick-turnaround guarantee means you won’t be waiting for your stairlift. Contact us today to find out more about how we can help you.


Are you keeping your stairlift customers waiting?

With increased access to the internet, your stairlift customers are able to research their stairlift products more than ever before.

This also means your customers can see that despite a wide range of suppliers, many are offering the same products.

By providing a Bespoke Stairlift, you can set yourself apart from your competitors. Our infinity curved stairlifts come with our quick turnaround guarantee, so you’ll never keep your customers waiting.

Our build time within 5 working days promise means you can provide your customers with a quality product in record time. Since September 2016, Bespoke Stairlifts have focussed on this aspect of our service, and in March and April over 90% of our lifts were produced in a record 4-5 working days from dealer/client approval.

We know some trade suppliers/manufacturers can’t match these timescales for single orders, and so by choosing Bespoke Stairlifts, you can close every sale with a guarantee to install within 10 working days.

Drawing turnaround is two days (faster if you provide us with CAD drawings) and our curved stairlifts have a variety of features to suit your customers’ needs, such as 24 stone weight limit as standard and unique wide comfortable seat.

Our extra service means your company will stand out from the crowd and you can provide your customers with a quality stairlift without keeping them waiting.

Find out more about becoming a partner today.

Introducing the Infinity Powered Swivel

Here at Bespoke Stairlifts we are continually seeking to improve the products and services available to our customers. As one of Europe’s leading manufacturers of high quality curved Stairlifts we are consistently developing our products enabling us to offer a greater range of mobility solutions.

Today, we are thrilled to announce the release of our new powered swivel option. Working closely with our development team we are introducing what we believe is the quietest, smoothest powered swivel available on the market. Available only on The Infinity Stairlift, we continue our history of providing safe, efficient and reliable products within the mobility sector. The Infinity Powered Swivel

Curved Stairlift

Assembled using, again, only the highest quality components, users will benefit from a variety of features to enhance the usability of The Infinity Stairlift. Primarily, we feel we have created a unit with near silent operation, effortlessly smooth transition, ensuring the user feels safe and confident at the most critical part of their journey.

We have developed a built in resistance within the unit, protecting against any arm trapping should the user encounter any obstacle during the swivel operation. Again, safety is paramount and our powered swivel will only function when The Infinity is docked at the top charge point and implements a two process operation eliminating the risk of any unwanted swivelling and guaranteeing user control.
The Infinity powered swivel unit is unique in the fact that when installed does not increase the height of the seat; this is because the components are cleverly positioned within the unit enabling smaller users to continue to feel safe when exiting the stairlift. The Infinity powered swivel has the capacity to be retro-fitted should any user require the functionality of a powered swivel at a later date installation is a fast and simple process for any stairlift engineer.

To find out more, contact us today.

Bespoke Stairlifts Announces New Territorial Partners

This is the post excerpt.

Bespoke Stairlifts is proud to announce a new Exclusive Distributor Partnership with Mobility Center, Italia, to provide sole dealership rights for the Infinity Curved Stairlift product covering the whole of Italy.

Bespoke Stairlift partners

Dave Burns and Gavin Finn of Bespoke Stairlifts, recently travelled to the Expo 15 Centre in Milan to meet Andrea Ferretti, Director of Marketing and Communication at Mobility Center Italia. They then gave a presentation to Mobility Center dealers to introduce and explain the benefits of the Infinity Stairlift.

“Finding new technological innovations that can solve problems of accessibility is one of our goals,” said Andrea Ferretti. Mobility Center had a choice of stairlift manufacturers but chose Bespoke Stairlifts due to the quality of the Infinity product and comprehensive dealer support.

“Mobility Center is a great partner for the Infinity brand. They have the scale, infrastructure, reputation and experience to make the Infinity Curved Lift a market leader in Italy, ” said Bespoke MD Dave Burns. “We are happy that Mobility Center recognise the quality, robustness, innovation and design of our product. We are proud to be partnering such a forward thinking company.”

Both companies look forward to building a strong relationship and continued growth within the industry.